Request your invoice

We already hold your order on file. Tell us which one, and we’ll issue the document — no re-typing what you bought.

Issued to your email within 1 business day

Choose the document

Personal receipt For your records, reimbursement, or registration. No tax number needed. Business invoice VAT Formal invoice with your company name and VAT ID, for tax deduction.

Order number

Find it in your confirmation email. We use it to match your order on file.

Your receipt

Frame number

Required — it’s printed on your invoice.

Order screenshot Optional — helps us match faster. JPG, PNG or PDF.

Name

We’ll send the document here.

Your details are used only to issue this document.

Frame & motor warranty

Coverage for the parts that carry every ride.

14-day free returns

Return your e-bike within 14 days if it’s not the perfect match for you.

Certified & safe

Battery systems designed around CE and UL standards.

Human support

Talk to people who understand e-bike ownership.