Care

Every job here has a number.

A check with no reading is an opinion, and an interval measured in months is a guess about how much you ride. So each item on this page carries the measurement that says it passed, the line where it stops being your job, and the four things that are not to be done at all.

Motor cover 24months
Battery cover 12months
Water rating IPX5· IP65
Controller cover 0

The last figure is not a typo. The controller is outside the warranty on all three bikes. What the warranty covers

This season

Wet roads, short days

The commute moves into the dark and the road gets slippery. Lights and brakes first, then the place the battery will spend the winter.

  1. Lights before you need them

    Check the front light and every reflector in daylight. It gets dark at the evening commute sooner than you expect.

    The schedule
  2. Pads wear faster on wet leaves

    Wet grit is abrasive. Measure the pads every few weeks, not once a season.

    The readings
  3. Dry the contacts after a wet ride

    IP65 covers rain, not a socket with water standing in it. Wipe the pack seat before the battery goes back on.

    The battery
  4. TITAN X K01 · CITY K02 only

    The fenders are a gift, not a spare

    Check both mounts are tight. They came free with the bike and are not replaced if they crack.

    Torque values
  5. Decide where the battery winters

    Indoors, somewhere that stays above freezing. The garage is usually the wrong answer.

    The battery

Every job here is written out in full further down this page. The full schedule

The cadence

A schedule in kilometres, not in months

A bike doing 20 km a day through a wet winter arrives at every one of these long before the calendar says so, and one that lives in a hallway from October to March does not arrive at all. Ride the distances; the months are only there for the bikes that are not ridden.

  1. Every rideThirty seconds, standing over it

    Tyres pressed, brakes squeezed, battery seated and the key turned. Nothing else.

  2. ~200 kmOr one wet week, whichever is first

    Frame and motor housing wiped down with a damp cloth. Look at the chain while you are there.

  3. ~1,000 kmThe drivetrain

    Degrease, dry, re-lube. Then the torque values on this page — they are the ones that loosen.

  4. ~3,000 kmThe wear parts

    Pads, rotors, chain stretch, tyres. Spoke tension on the K01 and K02; the K03 has no spokes to tension.

  5. YearlyThe part that is not yours

    Bearings, brake bleed, battery health report, firmware. A workshop, with the frame number.

The first stop is marked because it is always due. It is also the only one that finds the two faults that end a ride.

The readings

What passes, and where it stops being your job

Everything a rider can check on these bikes, with the number that says it is fine and the number that says replace it. The right-hand column is there because the three bikes are not the same object — one of these rows does not exist on the K03.

Check Passes at Replace at Tool Applies to
Brake pad thickness ≥ 1.5 mm of friction material 1.0 mm Steel rule All three
Rotor thickness Above the minimum stamped on the rotor The stamped minimum Vernier All three
Chain wear Under 0.5 % 0.75 % Chain checker All three
Tyre pressure Inside the range moulded into the sidewall — Gauge All three
Tyre casing No cut reaching the cords Any cut through the casing Eye All three
Spoke tension Even, no loose pair when squeezed — Hand K01 · K02 only. The K03 runs one-piece magnesium wheels and has no spokes.
Battery contacts Dry, bright, no green — Dry cloth All three
Bolt torque The value in the table below — Torque wrench All three

A figure with a dashed underline is provisional and stays that way until the factory wear sheet is in, because a guessed pad limit on a published page is worse than no page. A plain dash means the check has no numeric limit at all: it is a condition, not a measurement.

Torque

The one tool this page insists on

Aluminium threads give no warning before they strip, and a motor mount that has been over-tightened once does not tell you until it is loose. A torque wrench is €30 and it is the difference between servicing the bike and paying for a frame.

Check the values after the first 100 km. New bolts settle, and the ones that settle are the ones carrying the motor.

These come from each bike's own Torque spec metafield, so the panel changes with the bike rather than with the copy.

TITAN X K01

5 Nm Stem bolts
6 Nm Seatpost clamp
12 Nm Motor mount
40 Nm Axle / thru-bolt
The battery

The part you can shorten by years without noticing

FLATSTORERIDE
  • FLAT 0–20 %Do not leave it here
  • STORE 30–60 %Storage window
  • RIDE 80–100 %Charge here before a long day
Store it near halfNot full, not flat

The 30–60 % window is the industry storage figure; Kimdyma has not measured it.

The pack is 48 V · 20 Ah · 960 Wh of Samsung cells and it comes off the bike with the key, which means it can spend the winter somewhere sensible instead of in an unheated shed.

Charge indoors, above freezing

A cold pack charges badly and a pack below 0 °C should not be charged at all. Bring it in, let it reach room temperature, then plug it in. The charger is 48 V 4 A and it is the same unit on all three bikes.

Dry before it is connected

IPX5 and IP65 describe rain and hose spray, not a pressure lance and not a socket with water in it. Wipe the contacts and the pack seat dry before the battery goes back on.

The cover is 12 months, and the clock is running

Motor and battery cover are 12 months from delivery; the frame is 24. Extended cover adds 12 months of battery cover, is sold a year at a time, and has to be bought within 30 days of delivery — buy one year, not four.

You will get an email before the original cover runs out.

If something feels off

Five things riders report, and what they usually are

Sorted by how often we get the message, not by how serious it is. Two of these are not faults at all.

Something else? Our team answers in your language.

support@kimdyma.com+49 1791688942Mon–Fri 09:00–17:00 CET · replies in your language

Almost always the weather and the tyres, in that order. A cold pack gives less; a tyre 0.8 bar down costs more than any assist setting. Note the temperature, set the pressure to the sidewall range, ride the same route, and compare. If it is still down after that, tell us the two numbers and we can say whether the pack is the problem.

Which bike matters here. The K01 and K02 read a torque sensor at the bottom bracket — they respond to how hard you push. The K03 reads cadence, so it responds to the fact that you are pedalling, and it will always feel less immediate. That is the architecture, not a fault. On a K01 or K02 the sensor is a stocked spare part.

The K01 and K02 run a KT-LCD10H; the K03 runs a KT-INS01. They are different units with different codes. The manual in the box is the generic KT factory version and carries KT defaults, not our values — so read us the code rather than the sheet.

Working as supplied. All three are configured for EU road use: assistance to 25 km/h, 250 W continuous. Nothing to fix.

Stop here. Intermittent power, a burning smell, or a pack that will not seat is not a driveway job, and the controller is not covered by the warranty — opening it ends the conversation about who pays. Photograph it, note the frame number, and write to us.

Four refusals

Cheap to do. Expensive to have done.

01
Never a pressure washer

IPX5 is a hose at low pressure. A lance drives water past seals that were never asked to hold it — into the motor housing, the bearing races and the battery seat. A bucket and a brush.

02
Never charge a wet or freezing pack

Both at once is how a good pack becomes a dead one. Dry it, warm it to room temperature, then charge it — indoors, on a hard surface, not on a carpet.

03
Never open the controller

It is not covered by the warranty on any of the three, and once it has been opened there is nothing left to argue about. Photograph the fault instead.

04
Never change how it was supplied

Configuration, output, wiring. Changing any of them takes the bike outside how it was sold and outside what we can stand behind. If you are thinking about it, ask first — the answer may even be yes, in writing.

Parts

Nothing on this page needs a Kimdyma part except two.