Your cover, on a calendar 24months in total
Legal guarantee EU · 24 mo 24 mo
Standard warranty 12 mo Included
This extension +12 mo +12 mo
70% Capacity floor, all the way
12mo Added per year
960Wh The pack it covers
Extended warranty · Battery pack

Battery cover, extended.

Your pack is under warranty for one year from delivery. This adds another year on the same terms — the 70% floor included.

€499,00One payment · no subscription · incl. VAT
Add to your cover
Your bike
On the head tube, under the handlebars by the front light — and printed on the delivery note.
The day the bike arrived. Your cover is counted from this date.
From your order confirmation. Only bikes bought on kimdyma.com can be covered.
  • Same terms as your standard warranty — only the end date moves
  • Claims go to the same inbox and get the same answer
  • Recorded on your frame number and order — yours, not the bike's
€499,00Cover to month 24
What changes

Same rules. A later end date.

An extension that quietly narrowed the terms would be a different product with the same name. This one changes one row.

Term Standard warranty With the extension
Covered until 12 months from delivery 24 months from deliveryChanges
Capacity floor 70% of rated 70% of rated
Cell failure, dead BMS, loose connector Replaced Replaced
Opening the pack Ends the cover Ends the cover
What it covers

What it covers, and what it does not.

The same list as the warranty page, repeated here so nobody has to open a second tab before paying.

Covered

  • Capacity below 70% of rated, inside the term
  • A cell that fails
  • A dead BMS
  • A connector that will not hold

Not covered

  • A pack that has been opened — this ends the cover
  • The controller, display and wiring — EU conformity rights still apply
  • Fade above 70% — that is wear, not a fault
The line that decides it
70 % of rated

Charge it full, ride it empty on the same route, and compare the watt-hours the display reports with the figure on the pack. The extension keeps this line exactly where it is.

Making a claim

Three steps, and you never pay to find out.

01
Open your garageFrame number, delivery date and both end dates are already on your account.
02
Show us the faultA photo or a short video with the display in shot. For a battery: the watt-hour reading after a full charge and a full ride on the same route.
03
We take it from thereRepaired or replaced, and the cover carries on to its end date.
Everything we need is already on your account

Frame number, the day it was delivered, and how long each cover runs.

Open your garageThe warranty, in full
Questions

Before you add it.

The day your current cover ends. The months are added to the end, not to today, so buying it early costs nothing in time.

Any time before your standard warranty ends — or, for a further year, before an extension you already bought ends. Enter your delivery date and the page tells you before you pay.

Because you can add the next year later, any time before your current cover ends. We email you before your warranty runs out, so there is no reason to pay for years you may not need.

The one you enter. Your cover is counted from it, so use the day the bike actually arrived.

The extension does not transfer. It is yours, not the bike's, and it ends when the bike is sold.

No. Extended warranty is only for bikes bought on kimdyma.com, with a Kim# order number. An order for any other bike is cancelled and refunded in full.

No. The two-year EU legal guarantee runs alongside it, and nothing here shortens it.